Short answer: Before assuming the worst, run through these quick checks when your garage door refuses to open.
Before assuming the worst, run through these quick checks when your garage door refuses to open.
Quick Things to Check
Confirm the opener has power, replace the remote battery, make sure the wall lock button isn't engaged, and check that nothing blocks the safety sensors near the floor. A blinking sensor light usually means they're misaligned.
When to Call a Pro
If the door is off its tracks, a cable has snapped, or a spring is broken, stop using the opener and call a technician. Forcing the door can worsen the damage or bend the tracks.
Frequently Asked Questions
Quick Things to Check?
Confirm the opener has power, replace the remote battery, make sure the wall lock button isn't engaged, and check that nothing blocks the safety sensors near the floor. A blinking sensor light usually means they're misaligned.
When to Call a Pro?
If the door is off its tracks, a cable has snapped, or a spring is broken, stop using the opener and call a technician. Forcing the door can worsen the damage or bend the tracks.
How do I get help with this?
Send a request through the site with your location and what you need, and you will get a straight answer and an honest estimate before any work begins.
Request service — tell us what you need and we will reply with a straight answer and an honest estimate.